Last updated: October 26, 2026
This policy explains how Light Mandalas Co., Ltd., 138/1 Soi 10 Moo 9 Tambon Sanpooloei, Doisaket, Chiang Mai, Thailand, handles information when you use Light Alchemy, including the Mandala Light Alchemy Aurasync device controls, Premium subscriptions, activation codes and optional Create with AI features.
You can use the free app without creating an account. Bluetooth controls, local programs, saved rituals and personal audio are handled on your device. Bluetooth device communication is used to discover, connect to and control your Light Alchemy hardware.
Online features use the following information:
Local Bluetooth and scan information is not included automatically in the Create with AI request. Information you choose to type into an AI message is processed as part of that message.
We use online information to provide the requested features, verify access, restore subscriptions, enforce service limits, prevent abuse, support customers and understand subscription performance. AppSync is hosted using Hostinger infrastructure. Apple, Google, RevenueCat, Stripe and OpenAI process information for the features described above under their own terms and privacy practices. Information may be processed outside your country.
We do not sell personal information or use it for cross-app advertising tracking. We may disclose information when legally required or when necessary to protect the service and its users.
The current AppSync AI logging configuration retains message and generated-output content and periodically removes content older than 30 days. AI request metadata is periodically cleaned after 180 days. These cleanup processes run during service activity, so removal may occur after those target periods. Activation, subscription-verification, security and quota records are retained as needed to operate access, prevent abuse, resolve disputes and meet legal requirements. Service providers may have separate retention periods.
Saved rituals and other local app data remain on your device until you remove them or uninstall the app. Uninstalling does not cancel a subscription or automatically erase server or provider records.
Create with AI is optional. You may decline consent or stop using it. You can remove an activation code from your device using the app's activation controls. Manage or cancel an App Store subscription in your Apple account's subscription settings, a Google Play subscription in Google Play, or a direct subscription through the management link in its purchase email. Restore Purchases is available in the app; contact support if you need help restoring a direct purchase after a reinstall or phone change.
Contact us to request access to, correction of or deletion of information we hold about you. We may need information to locate your records and verify your request, and may retain records required for legal obligations or service security. Do not email payment-card details or private cryptographic keys.
Online requests use HTTPS. We use access controls and signed subscriber requests to protect paid AI access. No internet or storage system can guarantee absolute security.
The service is not directed to children under 13. If you believe a child has provided personal information through the service, contact us so we can investigate and take appropriate action.
We may update this policy as the service changes. The updated date appears above.
Provider information: Apple, Google, RevenueCat, Stripe, OpenAI.