Terms of Use and Subscription Terms
Last updated: October 16th, 2026
These Terms of Use ("Terms") apply to the Mandala Wand mobile application and its Premium subscriptions and Activation Codes, provided by Light Mandalas Co., Ltd. By downloading or using the Application, or by purchasing Premium, You agree to these Terms. If You do not agree, please do not use the Application.
Interpretation and Definitions
- Application means Mandala Wand, the software program provided by the Company.
- Company, We, Us, or Our refers to Light Mandalas Co., Ltd., 138/1 Soi 10 Moo 9 Tambon Sanpooloei, Doisaket, Chiang Mai, Thailand.
- Mandala Wand Device means the physical light device controlled by the Application through Bluetooth.
- Premium means the paid features of the Application described below.
- Subscription means a Premium plan that renews automatically, purchased through the Apple App Store, Google Play, or Our web checkout in the Android direct edition.
- Android direct edition means the Android version of the Application installed from Our website instead of Google Play.
- Activation Code means a code issued by the Company that unlocks Premium.
- You means the individual using the Application.
1. The Application
Mandala Wand lets You run daily light routines on the Mandala Wand Device, play Bio-resonance codes and healing music, create Your own programs and use Mandala Scan. Many features are free. A Mandala Wand Device is needed to play light; music and some features work without it.
2. Premium
Premium currently includes:
- all Bio-resonance codes and journeys (one journey, Lunar Rest, remains free);
- creating Your own Bio-resonance programs;
- Bio-resonance Scan in Mandala Scan;
Free features include the basic light programs, the light library, the frequency studio, guided routines, Light Scan, healing music, Your own music and Your own light programs. We may improve, add or change features over time. If We remove a major Premium feature during a paid period, You may contact Us and We will help You through the store where You bought it or offer a fair remedy.
Create with AI is available with an Activation Code only and is not included in a Subscription (section 6).
Premium can be unlocked in one of two ways: a Subscription (section 3) or an Activation Code (section 5).
3. Subscriptions
3.1 Apple App Store (iOS)
- Plans: Mandala Wand Premium Monthly (THB 350 per month) and Mandala Wand Premium Yearly (THB 3,500 per year), or the equivalent price in Your local currency as shown in the App Store before purchase. Prices may include applicable taxes depending on Your country.
- Payment: payment is charged to Your Apple Account when You confirm the purchase.
- Automatic renewal: the Subscription renews automatically for the same period and price unless it is cancelled at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the end of the current period.
- Managing and cancelling: You can manage or cancel Your Subscription at any time in Your Apple Account settings (Settings > Your name > Subscriptions) or from the Premium screen of the Application. Cancelling stops future renewals; Premium stays active until the end of the period You have already paid for.
- Free trials: the Subscriptions currently have no free trial. If a trial or introductory offer is shown in the App Store in future, any unused part of it ends when You purchase a Subscription.
- Changing plans: switching between Monthly and Yearly is handled by Apple according to its rules for subscriptions in the same group.
- Restore purchases: if You reinstall the Application or use another Device signed in with the same Apple Account, tap "Restore purchases" on the Premium screen.
- Price changes: We may change Subscription prices. Apple will notify You in advance, and where required, ask for Your consent before a higher price applies. If You do not agree, You can cancel before the new price takes effect.
3.2 Google Play (Android, Google Play edition)
- Plans and prices: the same Monthly and Yearly plans, at the price shown in Google Play before purchase (THB 350 per month and THB 3,500 per year in Thailand, or the local price set by Google Play).
- Payment and renewal: payment is charged to Your Google Account when You confirm. The Subscription renews automatically for the same period unless You cancel it before the renewal date. Google may give a grace period if a renewal payment fails.
- Managing and cancelling: in Google Play › Payments & subscriptions › Subscriptions, or from the Premium screen of the Application. Premium stays active until the end of the period You have paid for.
- Changing plans: a switch between Monthly and Yearly takes effect on the next billing date.
- Restore purchases: on a new or reinstalled phone signed in with the same Google Account, tap "Restore purchases" on the Premium screen.
3.3 Web checkout (Android direct edition)
- Seller and payment: Subscriptions in the Android direct edition are sold by Light Mandalas Co., Ltd. on a secure checkout page in Your browser operated by RevenueCat, with payments processed by Stripe. The price, currency and any taxes are shown on the checkout page before You pay (currently THB 350 per month or THB 3,500 per year, paid upfront).
- Automatic renewal: the Subscription renews automatically for the same period and price unless it is cancelled before the end of the current period. You receive a receipt by email for each payment.
- Managing and cancelling: use the management link in Your purchase email (customer portal) or contact Us. Cancelling stops future renewals; Premium stays active until the end of the period You have paid for. Contact Us if You want to ask about changing plans.
- Your phone: the Subscription is linked to the phone on which You started the checkout and is found again after reinstalling the Application on that phone. If Premium is not found on a new phone or after resetting Your phone, contact Us with Your purchase email for recovery support.
4. Refunds
- App Store: Subscriptions are sold and billed by Apple. We cannot issue refunds for App Store purchases directly. You can request a refund from Apple at https://reportaproblem.apple.com; Apple decides refund requests under its own policies.
- Google Play: Subscriptions are billed by Google. Refund requests are handled under Google Play's refund policy (https://support.google.com/googleplay/answer/2479637). Eligibility and procedures depend on Your location, purchase and timing. You can also contact Us.
- Web checkout (Android direct edition): payments are made to Light Mandalas Co., Ltd. If You were charged by mistake or cannot use Premium, contact Us at cservice@light-mandalas.com with Your purchase email and We will review Your request. Payments for a period that has started are otherwise not refundable, except where the law requires.
Nothing in these Terms limits any rights You have under consumer-protection law in Your country.
5. Activation Codes
- An Activation Code is issued by Us or Our authorised resellers, for example with the purchase of a Mandala Wand Device. Unless stated otherwise when it was issued, an Activation Code gives lifetime Premium access for the Application.
- An Activation Code is personal and can be active on one Device at a time. To move it to another Device, release it in Settings on the old Device first, or contact Us if the old Device is lost.
- Activation Codes are verified online. An internet connection is needed to activate a code and from time to time to confirm it.
- Activation Codes may not be sold, shared publicly or transferred without Our permission. We may suspend a code that is shared, resold, obtained fraudulently or used to abuse the Service. We will tell You why if You contact Us.
- "Lifetime" means for as long as We offer the Application (including future versions of Mandala Wand that support Activation Codes). If We ever stop offering the Application, We will give reasonable notice.
6. Create with AI
- Create with AI turns Your request into a program using only lights and Bio-resonance codes from the Application's own library. It requires Your consent and an internet connection. It is available with an Activation Code and is not included in a Subscription.
- AI results are generated automatically and may not always match Your request. They are suggestions for relaxation and wellness routines, not medical advice.
- To keep the Service fair and reliable, We may apply reasonable usage limits (for example, the number of requests per day) and may temporarily pause the feature for maintenance or if Our AI provider is unavailable.
- Do not enter personal, medical or other sensitive details, or content that is unlawful, harmful or infringes the rights of others. See Our Privacy Policy for how AI requests are handled.
7. Safety and Health Notice
Please read carefully.
- The Mandala Wand Device emits laser and LED light. Never point it at the eyes of any person or animal, and never look directly into the light. Keep it away from children's reach and supervise its use.
- The Application and the Mandala Wand Device are intended for relaxation and personal wellness routines. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease. Descriptions of frequencies, colours, Bio-resonance codes and Mandala Scan results are for personal reflection only and are not medical claims.
- Do not use the Application or the Mandala Wand Device as a substitute for professional medical care. Consult a qualified health professional before use if You are pregnant, have epilepsy or are sensitive to flashing light, use a pacemaker or other implanted device, or have any medical condition. Stop using it if You feel unwell.
- Do not use the Application while driving or operating machinery. Guided routines that recommend a practitioner should be done with one.
8. Licence and Acceptable Use
We grant You a personal, non-exclusive, non-transferable, revocable licence to use the Application on devices that You own or control. On Android, use of the Google Play edition is also subject to the Google Play Terms of Service. The Application is licensed to You, not sold. For the iOS version, as permitted by the App Store Terms of Service, Apple's Licensed Application End User License Agreement also applies: https://www.apple.com/legal/internet-services/itunes/dev/stdeula/. If these Terms and Apple's agreement conflict, these Terms apply to the extent permitted by Apple.
You agree not to copy, modify, reverse engineer or resell the Application or its content (programs, sounds, music, images and texts), not to interfere with Our servers or try to bypass Premium or Activation Code checks, and not to use the Application for unlawful purposes.
Music files You import remain Yours; You are responsible for having the right to use them.
9. Intellectual Property
The Application, the Mandala Wand name and logo, the programs, Bio-resonance code sounds, healing music, images and texts are owned by Light Mandalas Co., Ltd. or its licensors and are protected by law. Programs You create are Yours to use with the Application.
10. Availability and Updates
We work to keep the Application and online services available, but We do not guarantee that they will be uninterrupted or error-free. Some features need an internet connection or a compatible Mandala Wand Device. We may release updates, and some updates may be required to keep using online features.
11. Limitation of Liability
To the maximum extent permitted by law, the Application is provided "as is" and "as available", and the Company is not liable for indirect, incidental or consequential damages, or for damage caused by misuse of the Application or the Mandala Wand Device, including use contrary to section 7. Our total liability for any claim relating to Premium is limited to the amount You paid for Premium in the 12 months before the claim. Nothing in these Terms excludes liability that cannot be excluded by law, such as liability for death or personal injury caused by negligence, or Your statutory consumer rights.
12. Termination
You may stop using the Application at any time by deleting it and cancelling any Subscription. We may suspend or end Your access to Premium or the online services if You seriously breach these Terms. Sections 7, 9, 11 and 13 continue to apply after termination.
13. Governing Law
These Terms are governed by the laws of the Kingdom of Thailand. Any dispute will be handled by the competent courts of Thailand, without affecting any mandatory consumer-protection rights You have in Your country of residence. We encourage You to contact Us first so We can try to resolve any issue informally.
14. Changes to these Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated "Last updated" date. If a change materially affects Your Subscription or Activation Code, We will tell You in the Application before it takes effect. Continuing to use the Application after changes take effect means You accept the updated Terms.
Contact Us
If you have any questions about these Terms, Premium or an Activation Code, You can contact Us:
- By email: cservice@light-mandalas.com
- By visiting this page on our website: https://light-mandalas.com/contact-us/
- By phone number: +6691 628 9936
- By post: Light Mandalas Co., Ltd., 138/1 Soi 10 Moo 9 Tambon Sanpooloei, Doisaket, Chiang Mai, Thailand
Privacy Policy: https://privacy.light-mandalas.com/mandalawand/index.html